We offer help beyond a food parcel. Find out more about additional services and support.
As well as ensuring people don’t go hungry, our foodbank works closely with local agencies to ensure that the underlying causes of people’s financial crises are addressed. Trained signposters are on hand at food distribution sessions to chat to people in crisis and help point them to further sources of local support.
We’re aware that due to the Covid-19 crisis, many people are experiencing financial difficulty and are in need of foodbank support for the first time. The myriad of information available can be overwhelming – we’ve tried to break key points down into these two simple guides, which are being made available to everyone who receives food from the foodbank at this time.
- Our Need More Support Leaflet (updated 09/11/20) provides an overview of key local support available during the pandemic for issues ranging from benefits advice, debt, domestic violence to housing issues – all in one place. You can download it here:
2. This Coronavirus and Your Money guide (adapted from National Debtline’s Coronavirus Hub – updated 16/11/20) gives a step by step breakdown of how to handle financial difficulties during the Covid-19 situation, the new measures and rights that have been introduced to help people manage:
- If you have children aged 0-4 or are pregnant, you may be eligible for NHS Healthy Start vouchers. With Healthy Start, you get free vouchers every week to spend on milk, fruit, vegetables, and infant formula milk. You can also get free vitamins. Please see here for details.
- If you are experiencing financial hardship due to Coronavirus, you may be eligible for emergency short-term financial relief from the Exeter Wellbeing Support Fund (e.g. – for important bills or food). Please see here for details.
- If you are struggling to heat your home, to cover the costs of fixing your boiler or buying basic white goods to store or cook food, the Exeter Community Energy project may be able to help. Find out more about their Winter Warmth project and Healthy Homes Hardship Fund here:
Alongside the wide range of leaflets and information available at sessions, we produce a simple guide to gaining help with different issues in Exeter, which you can download here
(Please note that face-to-face services may not be running due to local pandemic restrictions – please check before travelling)
If you have money to buy food but cannot leave the house because you are self-isolating:
Other support is available in the community apart from the foodbank. Other options in Exeter include:
- Exeter Community Wellbeing: Practical support from volunteers with shopping delivery, prescription collection etc: www.exeter.gov.uk/wellbeing 01392 265000 (Mon – Fri 9am – 5pm)
- Devon Emergency Coronavirus Helpline: Extra support for people who have received an NHS ‘extremely vulnerable’ letter and are in urgent need of support 0345 155 1011 (Monday to Friday 8am-8pm and Saturday 9am-1pm)
To find out more about More Than Food projects currently being developed by The Trussell Trust click here.